
- #Filemaker server 11 hosting archive#
- #Filemaker server 11 hosting license#
Leased Licenses: The number of Concurrent Licenses a Licensed Group as agreed to lease to access the associated hosted database(s). Each signed-in user can have only one (1) connected session at a time regardless of client (limitation of the software). #Filemaker server 11 hosting license#
Once the connection is severed, the license is released back to the License Pool. A license taken from the License Pool for each client (FileMaker Pro, FileMaker Go, or FileMaker WebDirect) that is connected the FileMaker Server (active or idle). This number is the maximum number of users that can connect to the Service at the same time. The total number of Concurrent Licenses purchased by HST to be leased out to Licensed Groups. Licensed Group: A department or area that has a hosted database, Negotiated Licenses, and actively being billed. Service: The FileMaker Service provided by HST. If you would like Admin Console access, please contact the hosting team to request a link to the course.This article is documentation of the Health Sciences Technology (HST) FileMaker Service in regards to how the service works, what is provided, who can use the service, costs of using the service, and guides to use the service. With a dedicated Admin Console account, you will have the ability to upload, download, and delete solutions, as well as control over server-side schedules and client connections.ĭue to the sensitivity of the FileMaker Server settings and the processes used by the hosting team, we require a short Hosting Orientation course to be completed should you want admin console access. Dropbox backups can be added to your hosting plan for an additional monthly fee.įileMaker Server Admin Console access allows for extensive control over your FileMaker solutions. A compressed copy of the backup file can be sent to you upon request. We keep daily backups for one (1) week and weekly backups for six (6) months. Twice daily backups are completed at 1:00 AM and 12:30 PM and stored to a separate volume other than the main volume. Our hosting plan provides for multiple backups to keep your data safe in case you accidentally remove crucial data, or in the unlikely event of a main hard drive catastrophe. In the event that a server restart is necessary during business hours, we will send an announcement via email regarding the date, time and reason for any necessary downtime. Typically, these updates are completed after-hours to minimize downtime. Occasionally, Productive Computing does restart servers for necessary OS updates or FileMaker Server updates when applicable and appropriate. Our team handles all the necessary operating system patches and updates, FileMaker Server patches and upgrades, plug-in installations, SSL certificates, and backup schedules. There may be a delayed response, but the hosting engineer will troubleshoot the system as soon as possible. Occasionally, you may need to leave a message and we'll get the request done the same business day or by the next business day.įor hosting emergencies outside of normal business hours, please call 76 and you will be forwarded to the hosting engineer on call.
Productive Computing’s hosting staff works Monday through Friday, from 8:00 AM to 5:00 PM (Pacific Time) and are available during these hours to address questions and issues. Send your FileMaker files safely and securely via our FTP service.
If you would like a customized SSL certificate for a custom domain name or other requirements, this option is available for an additional fee.
SSL Certificates - Every PCI FileMaker hosting plan includes an SSL certificate. #Filemaker server 11 hosting archive#
Additional custom backups or Dropbox storage (for archive purposes) may be requested for an added cost per month.
Backups and Dropbox - All of our plans include daily backups that are available for 7 days and weekly backups that are stored for 6 months. Performance - If you plan to run continuous routines or regular audit systems, you may want to opt for a plan with more RAM/CPU available to handle complex processes. A good rule of thumb is to multiply the size of your FileMaker file (plus any external container data) times four. Make sure you pick a plan with an appropriate amount of disk space to accommodate the overall size of your files along with the backups. File Size - Each plan allows you to upload up to 125 database files, but the size of your files is a determining factor in deciding which plan is right for you. FileMaker Certification Sample Questions.